01:
Key Takeaways From Speaking With College Students:
There are many issues with the current design, as students have found, but I observed three main patterns:
Too much text throughout the page
Unclear hierarchy of elements
Overwhelming amount of information
02:
Redesign Objectives and Criteria
A successful design will be…
Scannable
Simple and quick to use
Calming
03:
Final Product
UX & Information Architecture Improvements
Simplified Navigation: Restructured the left-hand nav for better clarity and accessibility.
Enhanced Content Hierarchy: Prioritized critical loan information at a glance, reducing cognitive load.
Clearer Calls to Action: Improved affordances for making payments, viewing statements, and contacting support.
UI Enhancements
Modern Aesthetic: Applied a clean, professional look using a refined color palette and typography.
Improved Accessibility: Ensured color contrast compliance and legible typography.
Consistent Components: Designed reusable components and variants for efficiency and scalability.
